Build Usable Tools

Presented at Still Hacking Anyway (SHA2017), Aug. 6, 2017, 4:50 p.m. (60 minutes).

You’ve designed and implemented the perfect protocol to keep your target users private and secure. Come make sure that it will be used effectively by real users. In this workshop, you’ll learn the basics of evaluating and improving usability. You’ll gain practical skills in applying usability guidelines, and in designing and carrying out user studies. Your project will become more intuitive and protected from user mishap. If you have a project that users interact with, bring it or printouts of its interface - we’ll be conducting small user studies during the workshop. This is intended for anyone involved in creating tools or products. #Software

Presenters:

  • Erica Portnoy
    Erica is a Staff Technologist at EFF building Certbot, the web's https-enabling robot buddy. She earned her BSE in computer science at Princeton, where she researched oblivious computation for messaging privacy and took two different classes where she had to watch Star Trek for homework. Upon graduating, she protected authentication tokens in secure enclaves and experimented with searchable encryption. She likes dogs, the pouring rain, and being right.

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