How to Save Your SOC from Stagnation

Presented at ShmooCon 2023, Jan. 21, 2023, 3 p.m. (30 minutes)

Your SOC is overwhelmed. Your analysts feel powerless. Your response lead just rage quit. You must do something. In this presentation, Carson Zimmerman will show the audience how to instill a culture of empowerment into the SOC. He will present seven key processes SOCs of any size or age can implement in to build engagement and improvement at a grassroots level.


Presenters:

  • Carson Zimmerman
    Carson Zimmerman is a veteran cybersecurity operations specialist, author, and speaker. In his current role at Microsoft, Carson leads an investigations team responsible for defending the M365 platform and ecosystem. In his previous role, at The MITRE Corporation, Carson specialized in cybersecurity operations center (CSOC) architecture and CSOC consulting. His experiences over 20 years as a CSOC analyst and engineer led Carson to author Ten Strategies of a World-Class Cybersecurity Operations Center, and co-authored its second edition, Eleven Strategies… which may be downloaded for free at mitre.org/11Strategies.

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