Sera is a reformed-developer-turned-SRE currently working at a NZ payments company. She has an advanced degree in logic which she primarily uses to win arguments on the internet. She spends her time yelling at the cloud and hunting 9s, but now she's going to help you make your incident response process better. Talk to her about cats, coffee, hoodies, fonts, or who is the best pony and why it is Twilight Sparkle.