I'm Nadia Yousef, Country Manager for CISO Lens New Zealand - and the former Manager of Threat and Incident Response at CERT NZ. I've been working in cyber security incident response for enough years now that I've learned to accept that my nights and weekends are not my own. I lead New Zealand government and industry's response to several major incidents; and over the past few years have picked up insight into what IR done well looks like, and some traps that people fall into when things go sideways. I'd love to share some of those lessons with the Kawaiicon crew!