Kevin Grigorenko is a software engineer on the IBM SWAT team, which provides worldwide, on-site and remote problem determination for critical situations such as down websites and other computer infrastructure problems. Kevin has traveled to over 100 customers, most in the Fortune 500, in North America, Europe, and Asia. Kevin has a Bachelor of Science in Computer Science from Rutgers University. He is a quick learner and well versed in most modern computer technologies and programming languages. He has also worked at Microsoft.