Jessica is Director over the Platform Threat Defense team, whose purpose is to enable the security and availability of USAA’s platforms and endpoints to include web security, email gateways, antivirus, PKI and cloud technologies. She is also an Information Security Instructor with the Center for Infrastructure Assurance and Security (CIAS/UTSA). Her previous roles at USAA include Manager over the Cyber Security Infrastructure team and Lead Security Analyst on the USAA Cyber Threat Operations Center (CTOC) team where she was instrumental in formalizing the CTOC hunting program and moving the CTOC to a more proactive mindset. Prior experience includes three years serving as a team lead for an operational analysis team supporting US cyber intelligence efforts; five years of experience researching, analyzing, and writing comprehensive intelligence products; and three years of military intelligence experience. Jessica has a B.S. in Computer and Information Science from UMUC and a M.S. in Information Assurance from Capitol Technology University. She holds the GCIH, GCIA, and GMON certifications.