By day Robert is a mild mannered Security & Operations Manager for a privately held company. He relies upon over 14 years of experience to assist and trains his team in network, system, and telephony administration and is the primary point of contact for corporate security. By night he is a crime fighting, security ninja, who walks little old ladies across the networks, assists little children find their homepages, and pulls the evil chipmunks from the intertubes; a respected security researcher who enjoys the art of voiding warranties, and corrupting his children in the art of digital pranks.