Presented at
BSidesSF 2017,
Feb. 12, 2017, 1:30 p.m.
(30 minutes).
How do you react during a crisis? Working in security, the unfortunate reality is that you'll likely find out the answer to that question at some point. Dealing with high-pressure situations is part of the job; however, how you communicate through the process can greatly influence the outcomes, and may determine just how stressful the experience ends up being. This session will walk through the basics of crisis management, with a strong emphasis on the communications pieces - both internal with core stakeholders, and external with the community and customers. We will talk through strategies you can apply in your organization to prepare for crisis situations and ensure you are better able to weather the storm.
Presenters:
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Jen Ellis
- VP of community and public affairs - Rapid7
Jen Ellis is Rapid7's Vice President of Community and Public Affairs. She believes security practitioners are the guardians of Society's trust in technology, and works extensively with security professionals, technology providers/operators, and various Government entities to promote better collaboration. She believes this is our best path to reducing cybercrime and protecting consumers and businesses. To this end, Jen also provides free skills training to security professionals so they can get greater buy-in and achieve more positive security outcomes. She has testified before Congress and spoken at numerous security industry events.
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Josh Feinblum
Josh Feinblum is the Vice President of Information Security at Rapid7. Josh is deeply involved in the security community, with a lifelong passion in the space that culminates in 13 years of information security experience. Prior to his role at Rapid7, Josh spent time starting security programs across hyper-growth technology-oriented healthcare companies, managing security teams overseeing major clients at large managed service providers, and starting privacy and security related programs across large commercial and federal financial service firms with a big four consulting firm.
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