Connecting Dots Between Security Teams & Customer Expectations

Presented at Diana Initiative 2022, Aug. 11, 2022, 3 p.m. (30 minutes)

When working in security organizations in a client facing role, it is important you are able to understand and manage client expectations, especially non-technical ones, whilst translating these to security teams to ensure the successful execution of security projects. As a woman in cybersecurity that has moved from a technical role to a client facing one, I have a unique perspective on how to overcome client and technical team biases and stereotypes to ensure that everyone’s requirements are aligned and understood. Doing so requires you to wear multiple hats (and to swap them at a moment’s notice!). In this talk I will talk about what it takes to connect dots between security teams and customer expectations to deliver outstanding project management results.

Presenters:

  • Shruthi Kamath - Appsecco Limited
    Shruthi has been heavily involved in the cybersecurity industry for nearly a decade, with her accomplishments including:Co-founding Infosecgirls, a community for women passionate about information Security.Being an invited panelist at AppSec USA, 2015, for a discussion on “Encouraging Diversity and advancing Cybersecurity education”.Being a Google Grant Winner for HITB Amsterdam 2016.Shruthi regularly speaks at industry events and has conducted workshops and training at major industry conferences along with speaking at numerous organizations as part of sessions organized by Infosecgirls. Shruthi currently works as a Customer Success Manager at Appsecco and recently started a podcast named “Stories of Infosec Journeys” about her professional experiences along with stories and insights from people in the Indian Information Security community to celebrate their efforts and contribution to the Infosec Industry.

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