Presented at
DerbyCon 3.0 All in the Family (2013),
Sept. 27, 2013, noon
(25 minutes).
If your primary means of communication at work is talking, NOT texting, then this session is for you. The Gen Y worker is the best at using technology to communicate at work. But, this emerging, young workforce is the worst with interpersonal communication. Gen Y would rather text than talk. This creates some significant issues when face to face or verbal communication is needed. Rather than teaching in-depth communication skills to the techies, learning how to understand their communication style is essential. We’re not talking about learning how to text like a tween or twenty-something, but being able to interpret and use limited verbal communication to increase efficiency and productivity. Understanding your own communication style will enhance your ability to communicate with other predominant and different generational styles.
Presenters:
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Nancy Kovanic
Dr. Nancy Kovanic is the President and CEO of Inspire Associates Inc. As a corporate trainer and college professor, Dr. Kovanic has over twenty five years of combined experience. Most recently she has worked as a management assistant professor in the College of Business at the University of Southern Indiana. Prior to receiving her PhD. in Human Resource Development from the University of Illinois at Campaign-Urbana, Dr. Kovanic had extensive work experience in the field of Human Resources. Working for General Electric, Hyster Corporation and Credit Union 1, she mastered HR management as a director. Through this experience she became proficient in policy creation and implementation, developed and was responsible for hiring, compensation, training, benefits, and community relations programs during her HR tenure. Dr. Kovanic has been employed at USI since 1993 and was a prior HRD professor in the school of Technology at Indiana State University. She has taught numerous human resource and management courses. Teaching courses like Diversity in the Workplace and Business Ethics are among her favorite classes.
Consulting since 1990, Dr. Kovanic has extensive background in corporate training, strategic planning, lean manufacturing, and business development. Some previous clients include Alcoa, Whirlpool, Mead Johnson, Ry-obi, Motorola, State Farm Insurance, Caterpillar, and Toyota. For the past four years she has worked as a business expansion consultant for Easter Seals Rehabilitation Center in Evansville Indiana. Her current focus is working with the Easter Seals Division, Assistive Technology Solutions (ATS), developing new programs and increasing operations efficiency.
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